Shipping & Delivery
Standard Shipping Times (UPDATED 2023-01-29)
USA 7-30 days
Canada 7-30 days
Australia and New Zealand: 7-30 days
Ireland 7-40 days
United Kingdom 7-14 days
Spain 7-20 days
France 7-20 days
Germany 7-20 days
Netherlands 7-30 days
Belgium 7-30 days
Italy 7-30 days
Other countries: 15-45 days
Shipping address cannot be changed or modified once order is placed. If you provided wrong address details (e.g. suite/apt number, phone number with no answer or any other information that is missing) you will not be eligible for a refund. HQbackdrops is not responsible for lost items due to wrong address provided.Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it!
If you need more detailed information, please contact us via email@example.com and we'll help you out.
Once the checkout process is complete our warehouse is immediately notified to pick up the order and prepare it for shipment. There is no possibility to cancel an order after it has been shipped.