Shipping & Delivery

Standard Shipping Times (UPDATED 2023-01-29)

USA 7-30 days

Canada 7-30 days

Australia and New Zealand: 7-30 days


Ireland 7-40 days

United Kingdom 7-14 days

Spain 7-20 days

France 7-20 days

Germany 7-20 days

Netherlands 7-30 days

Belgium 7-30 days

Italy 7-30 days

Other countries15-45 days


Shipping address cannot be changed or modified once order is placed. If you provided wrong address details (e.g. suite/apt number, phone number with no answer or any other information that is missing) you will not be eligible for a refund. HQbackdrops is not responsible for lost items due to wrong address provided.

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it! 
If you need more detailed information, please contact us via and we'll help you out.


Once the checkout process is complete our warehouse is immediately notified to pick up the order and prepare it for shipment. There is no possibility to cancel an order after it has been shipped.